FAQs

Getting Started

What currency are the prices on the site in?

All prices listed on the site are in USD.

What payment methods are accepted at Filters1Pro?

The accepted payment methods are PayPal and Credit/Debit Cards.

What are the delivery fees?

We offer free shipping on all orders.

How long does it take for my order to arrive?

Orders typically take 3–7 business days to arrive after order confirmation.

How can I track my order?

You can track your order using the tracking number provided in our "Track Your Orders" section.

How can I make a refund?

Yes, you can request a refund within 30 days of purchase. Please ensure that you comply with our return policies to process the refund. For general queries, feel free to contact us at [email protected].

What is your return policy?

We offer a 100% money-back guarantee if you return a defective item within 30 days. Any item must meet our conditions to qualify for a return.

How can customers return products?

Products can be returned by mail.

How much is the restocking fee?

We do not impose a restocking fee on returns.

How much is the return shipping fee?

Customers are responsible for covering the return shipping fee themselves.

The conditions of the product that we allow returns?

Returned products must be in new condition.

If you have any questions, please send us a message at our email address: [email protected] or Call Us at +1 ‪(302) 321-5738.‬